A web based support ticket system, HelpDeskZ can be easily integrated in your website and support requests can be created via email or web based forms. It will give you a friendly interface for your site's tickets management. You can create a wide knowledge base for your customers and with the opportunity to create Canned Responses for the most popular requests, your will improve your support sytem productivity. In resume, powerful, easy to use, reliable, open source and FREE.
You can easily update your application from inside the cPanel.
We use mod_security to add an extra layer of security on top of your web application.
With TrueHoster, you get the same application and configuration regardless of the hosting you are deploying HelpDeskZ to. This makes it easy to migrate between different servers using cPanel.